Shipping policy

Where we ship

We currently ship to customers within the European Union.

Processing time

Orders are typically processed and handed to our shipping partners within 1-3 business days of purchase.

Delivery time

Because we work with a network of specialized suppliers to bring you a wider range of products, delivery typically takes 7-15 business days from when your order ships, depending on your location and the specific product. Some items may take longer during high-demand periods; if that's ever the case for your order, we'll let you know by email.

Shipping costs

Shipping costs are calculated at checkout and shown before you pay, based on your location and order.

Tracking

Once your order ships, you'll receive a tracking link by email so you can follow it on its way to you.

Customs and import

For deliveries within the EU, no additional customs charges apply.

Questions about your order?

Email hello@zoomsy.store with your order number and we'll check on it for you.